Shipping Policy
Shipping Policy - CanBuddy
At CanBuddy, we are committed to providing a smooth and transparent shipping experience for all of our customers. Our goal is to ensure that you receive your orders in a timely manner, with no hidden fees.
Processing Time:
- All orders are processed within 1-2 business days after receiving payment.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Time:
- We offer Standard Shipping for all orders.
- Estimated delivery time: 7-15 business days depending on your location.
Shipping Costs:
- Shipping costs are calculated at checkout based on your delivery address.
- We aim to keep shipping affordable and provide a transparent checkout process, so there are no surprises.
Order Tracking:
- Once your order has been shipped, you will receive a tracking number via email or SMS.
- Please allow up to 48 hours for tracking information to update after the order is shipped.
Shipping Issues:
- If you experience any issues with your order, such as delays or lost packages, please contact our customer support team immediately.
- We are here to assist you and will do our best to resolve any concerns promptly.
Customer Satisfaction:
- If you are unsatisfied with your order or there is an issue with the product, please reach out within 14 days of receiving your package, and we will work with you to address the situation according to our returns and refunds policy.
Sustainability Efforts:
- At CanBuddy, we are conscious of our environmental impact and aim to use eco-friendly packaging materials whenever possible to minimize waste.